Highmark, Inc.

Highmark, Inc.

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Highmark, Inc. | Trust Center

Everything you need to complete your security review is here. Browse documents, certifications, and compliance details with confidence. Our Trust Center is regularly updated to reflect the latest audit results, and subprocessor disclosures.

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HIPAA
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PCI:DSS
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NIST CSF
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NIST 800-171

Our Philosophy

Highmark Health is a national, blended health organization passionately delivering on our mission: To create a remarkable health experience, freeing people to be their best.

  • Highmark Inc. and its health insurance subsidiaries and affiliates collectively are one of America's largest health insurance organizations.
  • Highmark Inc. and its Blue-branded affiliates proudly cover the insurance needs of approximately 7 million members in Pennsylvania, Delaware, New York and West Virginia.

At Highmark Health and subsidiaries, we understand the critical importance of protecting your health information and ensuring the security of our systems. Our Trust Center provides detailed insights into our unwavering commitment to security, privacy, compliance, and ethical data practices.

Quick Summary

One or more annual third-party audit(s)

Has a formal mobile device management (MDM) program

Annual third-party penetration testing

Has a disaster recovery plan

Subprocessors list available

Has cyber insurance

Deletes customer data on request

Uses a centralized IAM solution (SSO) to manage employee access

Has a privacy policy

What we offer

Highmark Inc. Children's Health Insurance Program (CHIP)

Highmark Inc.'s Children's Health Insurance Program (CHIP) Health Benefit and Claims Processing Services System for the Pennsylvania Department of Human Services.

Certifications: SOC 2 Type 2, SOC 1 Type 2

Highmark Inc. Health Benefit and Claims Processing (HBCP)

Highmark Inc.'s Health Benefit and Claims Processing Services System Administered on Behalf of Blue Cross Blue Shield Association National Programs.

Certifications: SOC 2 Type 2, SOC 1 Type 2

Documents & Knowledge Base FAQs

Featured Documents

Legal Information

Disclaimer

®Blue Cross, Blue Shield and the Cross and Shield symbols are registered service marks of the Blue Cross Blue Shield Association, an association of independent Blue Cross and Blue Shield plans.

Serving Blue Cross and Blue Shield members in Western and Northeastern Pennsylvania, Delaware, West Virginia and/or Western New York: Highmark Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark BCBSD Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark West Virginia Inc. d/b/a Highmark Blue Cross Blue Shield, Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Cross Blue Shield and their affiliated Blue companies are independent licensees of the Blue Cross Blue Shield Association.

PA: Your plan may not cover all your health care expenses. Read your plan materials carefully to determine which health care services are covered. For more information, call the number on the back of your member ID card or, if not a member, call 866-459-4418.

West Virginia: Visit highmarkbcbswv.com/NetworkAccessPlan(opens in a new tab) to view the Access Plan required by the Health Benefit Plan Network Access and Adequacy Act. You may also request a copy by contacting us at the number on the back of your ID card.

Serving Blue Shield members in Central and Southeastern Pennsylvania and/or Northeastern New York: Highmark Inc. d/b/a Highmark Blue Shield, Highmark Western and Northeastern New York Inc. d/b/a Highmark Blue Shield and their affiliated Blue companies are independent licensees of the Blue Cross Blue Shield Association.

All references to “Highmark” in this document are references to the Highmark company that is providing the member’s health benefits or health benefit administration and/or to one or more of its affiliated Blue companies.

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